Last updated: 11 November 2025

Japow.travel (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using japow.travel (the “Site”), you agree to the terms of this Privacy Policy.

1. Who we are

Japow.travel is an independent ski travel website focused on skiing and snowboarding in Japan.

Website: https://japow.travel
Operator: Japow Travel
Location: Brisbane, QLD, Australia
Contact email: admin@japow.travel

If you have any questions about this Privacy Policy, you can contact us at admin@japow.travel.

2. Information we collect

We collect information in two main ways: information you provide and information collected automatically.

2.1 Information you provide to us

You may choose to provide us with:

Contact details – such as your name and email address if you contact us by email or via any form on the Site.
Messages and enquiries – any information you include in messages you send us (for example, feedback or questions about resorts or content).

We do not currently run an email newsletter or marketing mailing list. If this changes in future, this policy will be updated.

2.2 Information collected automatically

When you visit the Site, we (and our service providers) automatically collect some information using cookies and similar technologies, for example:

IP address and approximate location (country/region)
Device type, operating system, and browser type
Pages visited and time spent on pages
Referring website or source (how you arrived at Japow.travel)
Links you click and other interactions with the Site

This helps us understand how people use Japow.travel so we can improve content and performance.

3. How we use your information

We use the information we collect to:

Operate, maintain, and improve the Site
For example, to make sure pages load correctly, prevent abuse, and understand which content is most useful.
Measure performance and analytics
Using tools like Google Analytics and Hotjar to see how visitors use the Site, so we can improve user experience and content.
Respond to you
If you contact us directly (for example, with feedback or questions), we use your details to respond.
Support current or future affiliate and booking partnerships
If we use affiliate links or widgets (for example, from partners like Booking.com, Agoda, or Stay22), tracking may be used so that we can understand when a booking or purchase happens after a click from Japow.travel.
Comply with legal obligations
For example, keeping certain records or responding to lawful requests.

We do not sell your personal data.

4. Cookies and tracking technologies

We use cookies and similar technologies to:

Remember basic preferences where necessary
Understand how visitors use the Site
Monitor performance and errors
Support analytics and, where used, affiliate tracking

Cookies may be set by us (“first-party cookies”) or by third-party providers (“third-party cookies”).

4.1 Analytics and experience tools

We currently use:

Google Analytics – to understand how visitors use the Site (e.g. page views, time on site, traffic sources).
Hotjar – to help us better understand user behaviour (e.g. aggregated interaction patterns) and improve the experience.

These tools collect usage data which is generally aggregated and not used to personally identify you. They may set their own cookies in your browser.

4.2 Affiliate and booking partners

We do not currently run affiliate links or booking widgets, but may do so in future with partners such as Booking.com, Agoda, or Stay22.

If/when we do:

Clicking certain links or using embedded tools may allow those partners to track that you came from Japow.travel.
We may receive information that a booking or purchase occurred so we can calculate commissions.
We do not receive your full payment details from these partners.

4.3 Managing cookies

Most web browsers allow you to control cookies through settings, including blocking or deleting them. If you disable certain cookies, some features of the Site may not work as intended.

A separate Cookie Policy page may provide more detail about specific cookies in use.

5. Legal bases (where applicable)

Because Japow.travel may be accessed globally, our use of your information may be based on different legal grounds depending on your location. These may include:

Legitimate interests – for example, operating and improving the Site, preventing abuse, and running basic analytics.
Consent – where required (for example, for certain types of cookies or if we ever introduce email subscriptions).
Legal obligations – where we must keep certain records or respond to lawful requests.

Where we rely on consent, you can withdraw it at any time (for example, via browser settings for cookies or by contacting us).

6. How we share your information

We may share information with:

Service providers
Trusted third parties who help us operate Japow.travel, such as:
- Website hosting and infrastructure providers
- Analytics and user experience providers (e.g. Google Analytics, Hotjar)
- Error monitoring or logging tools
Current or future affiliate / booking partners
If we use affiliate links or booking tools (for example, Booking.com, Agoda, Stay22), those partners may collect data in line with their own privacy policies when you interact with their services.
Professional advisers and legal authorities
Where required to comply with law, enforce our rights, or respond to lawful requests.

We only share what is reasonably necessary for each purpose and expect our providers to handle data responsibly.

7. International transfers

Japow.travel is operated from Australia, but many of our service providers (such as Google and Hotjar) may process data in multiple countries.

This means your information may be transferred to and processed in countries other than where you live. We work with reputable providers that use reasonable safeguards to protect data in line with applicable laws.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including:

The time needed to operate and improve the Site
The time needed to maintain useful analytics and security logs
Any longer period required by law or needed to resolve disputes

When data is no longer needed, we take reasonable steps to delete it or anonymise it.

9. Your rights

Depending on where you live, you may have rights in relation to your personal data, which can include:

Accessing the personal data we hold about you
Requesting correction of inaccurate or incomplete data
Requesting deletion of your data in certain circumstances
Objecting to or restricting certain types of processing
Withdrawing consent where we rely on it

To exercise any of these rights, you can contact us at admin@japow.travel. We may need to verify your identity before acting on your request.

You may also have the right to lodge a complaint with your local data protection authority.

10. Third-party sites and services

Japow.travel contains links to other websites and services (for example, booking platforms, maps, or social networks).

We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before providing personal information or completing bookings on their platforms.

11. Children’s privacy

Japow.travel is aimed at adults planning travel. We do not knowingly collect personal data from children under 16.

If you believe a child under 16 has provided us with personal information, please contact us at admin@japow.travel and we will take appropriate steps to delete it.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

If changes are significant, we may also provide additional notice on the Site. We encourage you to review this page periodically to stay informed about how we handle your information.

13. How to contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact:

Japow Travel
Email: admin@japow.travel
Location: Brisbane, QLD, Australia